Without doing anything the number of RX-Points on my card is decreasing. I had more than 200 before, last month I was down to 198 and now there are even less.
What is happening here? Do they have an expiring date, did the rules for points change?
5 Likes
Seems like a case for @Oliver 
2 Likes
Hey Lukas,
Thank you for your feedback. I understand your concern about the decrease in your RX-Points. Please note that the points are recalculated twice a week, and there are a few reasons why your points might have decreased:
- A bottle split may have been moved from “successfully completed” to “canceled” by one of the forum admins.
- An order in the RumX Marketplace could have been canceled and refunded by one of our partner stores.
- The likes on one of your tastings may have been reset, and the criterion of 10+ likes has not yet been met again. This can happen, for example, if a tasting is set to private and then later made public again.
If none of these apply to your situation, please feel free to send me a private message, and we’ll investigate the issue more closely. 
10 Likes